COVID-19 (Coronavirus)
We are committed to protecting our staff and
customers from the transmission of this virus.
Our business has in place robust systems to manage this health issue.
We are monitoring the evolving situation surrounding Coronavirus (COVID-19).
We plan to take an active and progressive approach in order to mitigate potential risk to our staff, our customers and the community while still endeavoring to maintain our services within our local area.
We have developed a COVID-19 MANAGMENT PROCEDURE FOR CUSTOMERS. Click here to download a copy.
This information sheet is to explain the ‘on-site’ processes we have in place for our staff to provide service to you, whilst minimising the risk of COVID-19 transmission.
If you could please provide a copy of this to any tenants of property’s that we are required to attend.
It is important that this is read and understood by all tenants prior to our staff attending site.
Tenants emails would need to be provided to True Fix Electrical for the issue of documents. We will not handle documents between other people, electronic only.
We have also attached our COVOID-19 CLIENT CHECK LIST PRIOR TO ATTENDING SITE. Click here to download a copy.
This check list will be completed by True Fix Electrical staff over the phone with the customer prior to attending site, and is valid for 24hours.
As the COVID-19 issue has been developing, our team has been busy keeping up to date with our supply partners to both bolster our stock holdings as well as avoid price increases wherever possible.
As you would expect, there will be supply chain shortages and we will endeavor to keep our customers up-to-date with ETA advice.
We insist that there is to be complete cooperation with the policies and procedures we have put in place, failure to do so may result in our staff members leaving site.
OUR MEASURES MAY BE ABOVE AND BEYOND PUBLIC HEALTH ADVISE AND ARE SUBJECT TO CHANGE AT ANY TIME.
customers from the transmission of this virus.
Our business has in place robust systems to manage this health issue.
We are monitoring the evolving situation surrounding Coronavirus (COVID-19).
We plan to take an active and progressive approach in order to mitigate potential risk to our staff, our customers and the community while still endeavoring to maintain our services within our local area.
We have developed a COVID-19 MANAGMENT PROCEDURE FOR CUSTOMERS. Click here to download a copy.
This information sheet is to explain the ‘on-site’ processes we have in place for our staff to provide service to you, whilst minimising the risk of COVID-19 transmission.
If you could please provide a copy of this to any tenants of property’s that we are required to attend.
It is important that this is read and understood by all tenants prior to our staff attending site.
Tenants emails would need to be provided to True Fix Electrical for the issue of documents. We will not handle documents between other people, electronic only.
We have also attached our COVOID-19 CLIENT CHECK LIST PRIOR TO ATTENDING SITE. Click here to download a copy.
This check list will be completed by True Fix Electrical staff over the phone with the customer prior to attending site, and is valid for 24hours.
As the COVID-19 issue has been developing, our team has been busy keeping up to date with our supply partners to both bolster our stock holdings as well as avoid price increases wherever possible.
As you would expect, there will be supply chain shortages and we will endeavor to keep our customers up-to-date with ETA advice.
We insist that there is to be complete cooperation with the policies and procedures we have put in place, failure to do so may result in our staff members leaving site.
OUR MEASURES MAY BE ABOVE AND BEYOND PUBLIC HEALTH ADVISE AND ARE SUBJECT TO CHANGE AT ANY TIME.
Your safety switch keeps tripping, what do I do?
